Privacy Policy

We may collect personal information that you voluntarily provide when you submit a contact form, request an estimate, respond to an advertisement, or communicate with us.

This information may include:

• First and last name
• Email address
• Phone number
• ZIP code or general location
• Homeowner status
• Information about your remodeling project
• Type of service you are interested in
• Preferred project timeline
• Any other information you choose to provide

We may also receive information when you submit a lead form through platforms such as Facebook or Instagram.

Our website does not currently allow users to create accounts, make online payments, upload documents, or store payment card information.

When you visit our website, certain information may be collected automatically through cookies, pixels, and similar technologies.

This may include:

• IP address
• Browser type
• Device information
• Pages visited
• Approximate location
• Date and time of visits
• Interactions with our website
• Referral source
• Advertising interactions

We currently use the Meta Pixel to help us understand how visitors interact with our website and to measure the effectiveness of advertising campaigns.

Meta may receive information about activity on our website through this technology in accordance with Meta’s own privacy practices.

We may use the information we collect to:

• Respond to inquiries
• Discuss your remodeling project
• Provide estimates or information about our services
• Contact you regarding a request you submitted
• Schedule consultations or appointments
• Follow up regarding your project
• Manage leads through our customer relationship management system
• Improve our website and customer experience
• Measure and improve advertising performance
• Understand which advertising campaigns generate inquiries
• Maintain business records
• Protect against fraud, misuse, or security threats
• Comply with applicable legal obligations

Where permitted and where appropriate consent has been provided, we may also use your contact information to send information about promotions, services, or special offers.

If you provide your email address or phone number, we may use that information to communicate with you regarding your inquiry or project.

Where you have provided appropriate consent, we may also send promotional or marketing communications by email or SMS.

You may opt out of promotional emails by using the unsubscribe option included in the message when available.

You may opt out of promotional SMS messages by replying STOP or by contacting us at contact@gbluxuryhome.com .

Opting out of promotional communications will not prevent us from contacting you when necessary regarding an active inquiry, appointment, project, or other service-related communication.

Our website may use cookies, pixels, and similar technologies to operate the website, understand visitor activity, and measure advertising performance.

We currently use the Meta Pixel for advertising measurement and campaign optimization.

These technologies may collect information about your browser, device, website activity, and interactions with our advertisements.

Your browser may allow you to block or delete cookies. Disabling certain technologies may affect some website functionality.

We may share information with trusted service providers when necessary to operate our business, including providers that assist us with:

• Customer relationship management
• Email delivery
• Website hosting
• Advertising and analytics
• Lead management
• Business communications
• Technology and security services

For example, information submitted through our forms may be sent to our email systems and customer relationship management platform so our team can respond to your inquiry.

We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect our rights, customers, business, or others.

We may use third-party advertising platforms, including Meta platforms such as Facebook and Instagram, to advertise our services.

These platforms may use cookies, pixels, or similar technologies to collect information about interactions with our website and advertisements.

Information collected directly by those platforms is also subject to their respective privacy policies.

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We encourage users to avoid submitting sensitive information that is not necessary for us to evaluate or discuss a remodeling project.

We may retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Manage customer relationships
• Provide services
• Maintain business records
• Meet legal or regulatory requirements
• Resolve disputes
• Enforce agreements

Information that is no longer reasonably necessary may be deleted or securely disposed of in accordance with our business practices.

Depending on where you live and applicable law, you may have rights regarding your personal information.

You may contact us to request that we:

• Provide information about personal data we maintain about you
• Correct inaccurate information
• Delete certain personal information
• Stop sending promotional communications
• Address questions about how your information is used

To make a privacy-related request, email:

We may need to verify your identity before processing certain requests.

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you choose to use.

Our website and remodeling services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, legal requirements, or services.

When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised.

We encourage visitors to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, your personal information, or our privacy practices, contact: